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2. Bugzilla - Wikipedia

   en.wikipedia.org/wiki/Bugzilla

   Bugzilla is a web-based general-purpose bug tracking system and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License.

3. Mantis Bug Tracker - Wikipedia

   en.wikipedia.org/wiki/Mantis_Bug_Tracker

   Mantis Bug Tracker is a free and open source, web-based bug tracking system. The most common use of MantisBT is to track software defects . However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool .

4. GLPi - Wikipedia

   en.wikipedia.org/wiki/GLPI

   GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License .

5. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...

6. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

7. Roundup (issue tracker) - Wikipedia

   en.wikipedia.org/wiki/Roundup_(issue_tracker)

   a Mail gateway allowing creation and changing of issues [7] a database abstraction layer, currently supporting (among others) Python's built-in "anydbm" module, PostgreSQL, MySQL and SQLite; issue-specific "nosy lists", used for e-mail notifications and conversation (each issue effectively becoming a mini mailing list) [8]

8. Talk : Comparison of issue-tracking systems/Archive 1

   en.wikipedia.org/wiki/Talk:Comparison_of_issue...

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9. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management.