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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
A diagram describing privilege escalation. The arrow represents a rootkit gaining access to the kernel, and the little gate represents normal privilege elevation, where the user has to enter an Administrator username and password.
Fix problems signing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
A part of the Intel AMT web management interface, accessible even when the computer is sleeping. Intel Active Management Technology (AMT) is hardware and firmware for remote out-of-band management of select business computers, running on the Intel Management Engine, a microprocessor subsystem not exposed to the user, intended for monitoring, maintenance, updating, and repairing systems.
Forgotten username. If you have forgotten your username you might be able to get the system to remind you. If you: then this special page can help you recover access to your account: Go to Special:PasswordReset and enter your email address, and the system will send an email containing, among other things [a], a reminder of your user name.
From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
In the context of an HTTP transaction, basic access authentication is a method for an HTTP user agent (e.g. a web browser) to provide a user name and password when making a request. In basic HTTP authentication, a request contains a header field in the form of Authorization: Basic <credentials>, where <credentials> is the Base64 encoding of ID ...