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2. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

4. Medical Assistants: What do they do? - WebMD

   www.webmd.com/a-to-z-guides/what-is-a-medical...

   Medical assistant administrative duties. These may include: Greeting patients. Answering phones and scheduling appointments. Filing and updating medical records. Coding and completing insurance ...

5. Command center - Wikipedia

   en.wikipedia.org/wiki/Command_center

   Conceptually, a command center is a source of leadership and guidance to ensure that service and order is maintained, rather than an information center or help desk. Its tasks are achieved by monitoring the environment and reacting to events, from the relatively harmless to a major crisis, using predefined procedures.

6. ADHD: How to Manage Employees With It - WebMD

   www.webmd.com/add-adhd/managing-employee-with-adhd

   Employees with ADHD may find it challenging to: Focus. Pay attention at meetings. Manage their time. Organize their schedule. Stay on top of their workload. Follow instructions. Meet deadlines ...

7. Receptionist - Wikipedia

   en.wikipedia.org/wiki/Receptionist

   A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and ...