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Categories (along with other features like cross-references, lists, and infoboxes) help you to find information, even if you don't know what exists or what it's called. The following list of categories of Wikipedia's coverage parallels our other lists by topic.
OTRS. OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data ...
Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...
Samanage, now part of SolarWinds, an enterprise service-desk and IT asset-management provider, had its headquarters in Cary, North Carolina. The company's flagship product, Samanage, operates as a multi-tenant, Software-as-a-Service (SaaS) system for IT and enterprise service management. As of November 2018, Samanage had more than 1,800 ...
ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It was designed to allow organizations to establish a baseline. It is used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ...
Number of employees. 6,678. Parent. Live Nation Entertainment (2010–present) Website. ticketmaster.com. Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. In 2010, it merged with Live Nation under the name Live Nation ...
The 2018 FIFA World Cup was the 21st FIFA World Cup, the quadrennial world championship for national football teams organized by FIFA. It took place in Russia from 14 June to 15 July 2018, after the country was awarded the hosting rights in late 2010. It was the eleventh time the championships had been held in Europe, the first time they were ...
Comparison of help desk issue tracking software. This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management . System.