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  2. List of personal information managers - Wikipedia

    en.wikipedia.org/wiki/List_of_personal...

    Python-scriptable folding editor/IDE organized around multiple views (clones) of underlying text spread across files. Inspired by literate programming and similar to org-mode. Lightning. Linux, Windows, macOS, others. MPL, GPL, LGPL. Addon for the Thunderbird e-mail client. Microsoft Outlook. Windows, macOS.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are databases that provide an integrated approach to tracking information and communication activities linked to contacts. Simple ones for personal use are included in most smartphones.

  5. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    Act! LLC. Act! Act! Act! (previously known as Sage ACT! 2010–2013) is a customer relationship management (CRM) software and marketing automation software platform designed for, and used by, small and mid-sized businesses. [1] It has a user base of over 800 thousand registered users.

  6. Software management review - Wikipedia

    en.wikipedia.org/wiki/Software_management_review

    A Software management review is a management study into a project's status and allocation of resources. It is different from both a software engineering peer review, which evaluates the technical quality of software products, and a software audit, which is an externally conducted audit into a project's compliance to specifications, contractual ...

  7. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...

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