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The staff provide advice and assistance on the DTS, DoD travel card, travel policy, commercial travel services and programs, and allowances and entitlements. [5] TraX allows users to submit a help desk ticket and track the progress of open tickets.
Navy Marine Corps Intranet. The Navy/Marine Corps Intranet (NMCI) is a United States Department of the Navy program which was designed to provide the vast majority of information technology services for the entire Department, including the United States Navy and Marine Corps.
e. The Defense Information Systems Agency (DISA), known as the Defense Communications Agency (DCA) until 1991, is a United States Department of Defense (DoD) combat support agency composed of military, federal civilians, and contractors. DISA provides information technology (IT) and communications support to the President, Vice President ...
Army Knowledge Online (AKO) was a web application that provided enterprise information services to the United States Army, joint, and Department of Defense customers. AKO was sunset in 2021. [1] The remaining following information is historical in nature. Enterprise services were provided to those customers on both classified and unclassified ...
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CENTRIXS. The Combined Enterprise Regional Information Exchange System (CENTRIXS) is a collection of classified coalition networks, called enclaves, that enable information sharing through the use of email and Web services, instant messaging or chat, the Common Operational Picture service, and Voice over IP. CENTRIXS supports combatant commands ...
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
The Joint Worldwide Intelligence Communication System (JWICS, / ˈdʒeɪwɪks / JAY-wiks) is the United States Department of Defense 's secure [citation needed] intranet system that houses top secret and sensitive compartmented information. JWICS superseded the earlier DSNET2 and DSNET3, the Top Secret and SCI levels of the Defense Data Network ...