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Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...
CRM applications also enable firms to provide timely, accurate processing of customer orders and requests and the ongoing management of customer accounts. [35] For example, Piccoli and Applegate discuss how Wyndham uses IT tools to deliver a consistent service experience across its various properties to a customer.
Net income. $0.111 bln (2004) Number of employees. 5,036 (2005) Siebel Systems, Inc. (/ ˈsiːbəl /) was an American software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM. The company was founded by Thomas Siebel and Patricia House in ...
Customer relationship management software, Customer experience software. License. Proprietary. Website. www.oracle.com /cx /. Oracle Advertising and Customer Experience (CX) is a suite of cloud-based applications offered by Oracle Corporation that includes tools for advertising, marketing, sales, e-commerce, customer service. [1][2][3]
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