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  2. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  3. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.

  4. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add or disable 2-step verification for extra security. Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and ...

  5. Electronic authentication - Wikipedia

    en.wikipedia.org/wiki/Electronic_authentication

    Mobile authentication is the verification of a user's identity through the use a mobile device. It can be treated as an independent field or it can also be applied with other multifactor authentication schemes in the e-authentication field. [29] For mobile authentication, there are five levels of application sensitivity from Level 0 to Level 4.

  6. Multi-factor authentication - Wikipedia

    en.wikipedia.org/wiki/Multi-factor_authentication

    Multi-factor authentication is typically deployed in access control systems through the use, firstly, of a physical possession (such as a fob, keycard, or QR-code displayed on a device) which acts as the identification credential, and secondly, a validation of one's identity such as facial biometrics or retinal scan.

  7. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password.

  8. Time-based one-time password - Wikipedia

    en.wikipedia.org/wiki/Time-based_One-Time_Password

    Time-based one-time password (TOTP) is a computer algorithm that generates a one-time password (OTP) using the current time as a source of uniqueness. As an extension of the HMAC-based one-time password algorithm (HOTP), it has been adopted as Internet Engineering Task Force (IETF) standard RFC 6238 .

  9. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.