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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to fix problems with sending mail.
Fix sending and receiving issues with third-party email apps. If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Automatic repeat request. Automatic repeat request ( ARQ ), also known as automatic repeat query, is an error-control method for data transmission that uses acknowledgements (messages sent by the receiver indicating that it has correctly received a message) and timeouts (specified periods of time allowed to elapse before an acknowledgment is to ...
An expansion of the 400 Bad Request response code, used when a client certificate is required but not provided. 497 HTTP Request Sent to HTTPS Port. An expansion of the 400 Bad Request response code, used when the client has made a HTTP request to a port listening for HTTPS requests. 499 Client Closed Request.
A "Basic Status Code" SMTP reply consists of a three digit number (transmitted as three numeric characters) followed by some text. The number is for use by automata (e.g., email clients) to determine what state to enter next; the text ("Text Part") is for the human user. The first digit denotes whether the response is good, bad, or incomplete:
An X.400 address is technically referred to as an Originator/Recipient (OR) address. It has two purposes: Mailbox identification – either the originator or recipient. Global domain identification – where a given mailbox is located. 1984 defined an OR address as an X.400 address that identified where the user is located.
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.