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2. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

3. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...

4. Jira (software) - Wikipedia

   en.wikipedia.org/wiki/Jira_(software)

   www .atlassian .com /software /jira. Jira ( / ˈdʒiːrə / JEE-rə) [4] is a proprietary product developed by Atlassian that allows bug tracking, issue tracking and agile project management. Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.

5. Roundup (issue tracker) - Wikipedia

   en.wikipedia.org/wiki/Roundup_(issue_tracker)

   Roundup was designed by Ka-Ping Yee for the Software Carpentry project and was developed from 2001 to 2016 under the direction of Richard Jones. Since then, it has been developed by the Roundup community. It was the issue tracker for the Python programming language for 17 years before migrating to GitHub. [4]

6. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

7. List of undecidable problems - Wikipedia

   en.wikipedia.org/wiki/List_of_undecidable_problems

   List of undecidable problems. In computability theory, an undecidable problem is a type of computational problem that requires a yes/no answer, but where there cannot possibly be any computer program that always gives the correct answer; that is, any possible program would sometimes give the wrong answer or run forever without giving any answer.

8. Networked Help Desk - Wikipedia

   en.wikipedia.org/wiki/Networked_Help_Desk

   Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service and reduce vendor lock-in. [3] [4] The initiative was created by Zendesk in ...

9. Event correlation - Wikipedia

   en.wikipedia.org/wiki/Event_Correlation

   Event masking (also known as topological masking in network management) consists of ignoring events pertaining to systems that are downstream of a failed system. For example, servers that are downstream of a crashed router will fail availability polling. Root cause analysis. Root cause analysis is the last and most complex step of event ...