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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
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Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Call Live AOL Support at 1-800-358-4860 Feedback
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
If your desire to account for the edit overrides your desire for anonymity, you can log in, make a dummy edit, and add a note in the edit summary about the previous edit. If you make a comment on a talk page without logging in, then your signature will include your IP address.
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related to: why can't i log into my work email