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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 Sales is a customer relationship management software package developed by Microsoft. The current version is Dynamics 365. The current version is Dynamics 365. The name and licensing changed with the update from Dynamics 2016. 365 Sales comes with softphone capabilities.

  3. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  4. Microsoft Outlook - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Outlook

    Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Though primarily being popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Category:Customer relationship management software - Wikipedia

    en.wikipedia.org/wiki/Category:Customer...

    Customer relationship management software. Wikimedia Commons has media related to CRM software. This category is for individual applications and general terms related to CRM. For companies developing CRM applications, see Category:Customer relationship management software companies .

  7. Microsoft Office 2010 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_2010

    Business Contact Manager; Microsoft subsequently released Business Contact Manager as a free download for Office 2010 Professional or Outlook 2010 consumers with Small Business or Professional editions of Office 2003 or Office 2007, the Ultimate edition of Office 2007, or Outlook 2003 or Outlook 2007. Calendar rebasing tool

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