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2. Cloud broker - Wikipedia

   en.wikipedia.org/wiki/Cloud_broker

   Cloud Brokers provides a single point of entry to manage multiple cloud services for business or technical purposes. The two important unique features of a cloud broker are the ability to provide a single consistent interface to multiple differing cloud providers and the clear visibility that the broker allows into which company is providing the services in the background.

3. IT as a service - Wikipedia

   en.wikipedia.org/wiki/IT_as_a_service

   IT as a service (ITaaS) is an operational model where the information technology (IT) service provider delivers an information technology service to a business. [ 1 ] [ 2 ] The IT service provider can be an internal IT organization or an external IT services company.

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]

5. Cloud storage - Wikipedia

   en.wikipedia.org/wiki/Cloud_storage

   Encryption in transit protects data as it is being transmitted to and from the cloud service. [20] Encryption at rest protects data that is stored at the service provider. Encrypting data in an on-premises cloud service on-ramp system can provide both kinds of encryption protection. There are several options available to avoid security issues.

6. Cloud computing security - Wikipedia

   en.wikipedia.org/wiki/Cloud_computing_security

   Using a cloud service provider (CSP) can lead to additional security concerns around data jurisdiction since customer or tenant data may not remain on the same system, in the same data center, or even within the same provider's cloud. [45] The European Union’s GDPR has introduced new compliance requirements for customer data.

7. SAP BTP - Wikipedia

   en.wikipedia.org/wiki/SAP_BTP

   SAP Cloud Platform was an open platform-as-a-service, [5] which included the in-memory SAP HANA database management system, connects to both on premises and cloud-based systems running SAP or other third-party software and relies on open standards, [6] like Java, JavaScript, Node.js and Cloud Foundry [7] for integration options.