Engaged patients are 3x less likely to have unmet medical needs and 2x as likely to seek prompt care than unengaged patients. The time is now to ensure every digital and voice interaction increases patient engagement, optimizes staff time, and simplifies administrative systems related to patient interactions.

Through integration with your electronic health record system (EHR), NICE CXone connects all patient interactions with the provider along the care journey, giving you a complete picture of the patient experience.

As the world’s leading cloud customer experience platform, CXone enables patient interactions and journeys that increase patient engagement for better patient outcomes.

Discover how CXone helps providers:

• Offer self-service options for appointment scheduling, bill payments, prescription refills, referral requests, and more.
• Empower employees and agents with a rich knowledge base and real-time guidance for more meaningful conversations and support.
• Integrate patient interaction features seamlessly with existing digital and mobile platforms.