Microsoft AI
Realize business value with AI
Optimize your organization at every level and uncover valuable new opportunities with Microsoft AI solutions.
Deliver impact with AI innovation
Advance productivity
Streamline employee tasks, facilitate communication, and accelerate service delivery.
Maximize efficiency
Optimize operations at every level and plan confidently for future industry trends and business needs.
Improve business outcomes
Generate new products and services, personalize customer experiences, and enhance decision-making.
Work Trend Index Special Report
See how customers benefit from generative AI
Explore key research findings on the impact of Microsoft Copilot.
70%
of Copilot users said they were more productive
68%
said Copilot improved the quality of their work
85%
said Copilot helps them get to a good first draft faster
77%
said once they used Copilot, they didn’t want to give it up
Explore business value
The Business Opportunity of AI
See how every dollar spent on AI yields an average ROI of $3.50 in this study by IDC.
Explore Microsoft’s AI journey
- Empower your HR leaders to streamline, manage, and optimize processes—and see what else is possible through generative AI in the world of HR.See how Microsoft’s legal team is leading efforts to use generative AI to transform the way they work.Explore how Microsoft is using AI to help ensure that every Microsoft customer has a truly exceptional experience.See how the Microsoft global customer support team uses Copilot in Dynamics 365 Customer Service to help agents deliver efficient, personalized service.The Microsoft Customer and Partner Solutions Group used Microsoft Copilot for Sales to simplify workflows and help sellers build relationships with clients.
Real Microsoft customers, driving real value
Everyday use cases, transformed by AI
Boosting seller and support agent productivity with AI
Service organizations, sellers, and marketers across companies are using AI to streamline and optimize their communications.
Using AI for breakthrough customer service experiences
Employees at more than 63,000 organizations—including brands like 3M, Prada Group, Campari, and Kraft Heinz—are using AI to deliver innovative customer experiences.
Next steps
AI Use Cases for Business Leaders
Discover the common scenarios and processes where AI is poised to have the biggest impact.
Microsoft Copilot for Microsoft 365
Boost productivity with AI embedded in the apps your organization uses every day.
Microsoft Copilot for Azure
Simplify cloud operations and management from cloud to edge with an AI companion.
Microsoft Copilot for Sales
Drive efficiency with AI capabilities that help you streamline processes and create personalized content in Microsoft 365 apps.